Safety Information
Pharmacovigilance at Sanveex
Sanveex Global Health operates a pharmacovigilance system for every product we market. We collect, assess and report adverse events in line with the requirements of the Directorate General of Drug Administration (DGDA), Bangladesh.
Report an adverse event
If you or a patient experiences a suspected side effect, please contact us as soon as possible. Serious events should be reported within 24 hours.
- Email: info@sanveex.com
- Telephone: +880 1996 716929
- Post: 24 Tejkunipara, Farmgate, Dhaka-1215, Bangladesh
What to include
- Product name and strength.
- Batch number and expiry date, as printed on the pack.
- A description of the event and when it started.
- Patient age, sex and whether other medicines were being taken.
- Your contact details so we can follow up, if required.
What happens next
Every report is logged, assessed for causality and seriousness, and acknowledged within one business day. Serious and unexpected events are forwarded to the Directorate General of Drug Administration (DGDA), Bangladesh within statutory timelines. Personal identifiers are handled confidentially and are never used for commercial purposes.