Quality Assurance
Quality is a system, not a certificate
All Sanveex products are manufactured by Amulet Pharmaceuticals Ltd. (Singdighi, Mawana, Sreepur, Gazipur, Bangladesh) under licence number 418 & 287. The facilities operate to World Health Organization Good Manufacturing Practice (WHO-GMP) standards and are inspected by the Directorate General of Drug Administration (DGDA), Bangladesh.
What we verify before release
- Valid marketing authorisation for the specific strength and pack.
- Batch manufacturing and analytical records reviewed against specification.
- Assay, dissolution, uniformity of mass and microbiological results within limits.
- Correct artwork, Bengali and English labelling, and approved pack configuration.
- Storage and transport conditions maintained from factory to warehouse.
Stability and retention
Ongoing stability programmes are maintained for every registered product, and retention samples are held for the full shelf-life plus one year. This allows any quality question raised after distribution to be investigated against the original batch.
Complaints and recalls
Quality complaints are logged, investigated and closed with a documented root cause and corrective action. Where a batch fails to meet specification or a safety issue is identified, a written recall procedure is activated within 24 hours, with distribution records used to trace every affected unit.
Report a quality complaint to info@sanveex.com quoting the product name and batch number printed on the pack.