Privacy policy

Information we collect

We collect only the information you choose to provide through our contact and enquiry forms — typically your name, organisation, email address, telephone number and the content of your message. We also collect standard server logs for security and performance monitoring.

How we use it

• To respond to your enquiry or product information request.
• To handle quality complaints and adverse event reports, including forwarding to the regulator where legally required.
• To maintain records required by pharmaceutical regulation.

What we do not do

We do not sell, rent or trade personal information. We do not use the data submitted through this website for advertising profiling.

Retention and your rights

Enquiry records are retained for as long as necessary to handle the matter and to satisfy regulatory retention requirements. You may request access to, correction of, or deletion of your personal information by writing to info@sanveex.com. We respond to such requests within 30 days.